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Email marketing · Automation · SMS · Klaviyo

The cheapest customers you will ever get are the ones you already have.

Email and SMS marketing for Australian businesses: automated sequences that follow up every enquiry, recover every abandoned cart and bring customers back, plus campaigns written in your voice and sent on a schedule you never have to think about. Measured on the revenue it produces, not the open rate.

Written for you, in your voiceAutomated, so it runs while you workMeasured on revenue and repeat customers
$10M+Online revenue
The Furniture Gallery
2×Average order value, nearly doubled
The Furniture Gallery
714%Lead growth
Everlast Pools

Free · no obligation · reply within one business day

Book your free email audit

We review your list, your platform, your automations and what your competitors send, then show you the three sequences that would bring back the most revenue first. Yours to keep.

No spam. We reply within one business day.

Book my free growth consultation
Where email earns its keep

Three moments an automated email makes the sale.

The enquiryFollow-up

A reply within minutes, a case study the next day, a reminder the day after. The booked job goes to whoever stayed in touch.

The cartRecovery

A reminder an hour later and a nudge the next day bring back a meaningful share of abandoned orders.

The reorderLoyalty

A customer who already trusts you costs nothing to reach and buys again when you ask at the right time.

What it is

What is email marketing worth to a business?

Email is the channel you own. No auction, no algorithm, no cost per click: a list of people who have already shown interest, and a way to reach them whenever you have something worth saying. For an online store it is routinely a quarter or more of revenue. For a service business it is the difference between an enquiry that goes cold and one that books.

Most businesses use email badly: an occasional newsletter when someone remembers, and nothing automated. We build the sequences first, because they work every day without anyone touching them: the welcome, the follow-up after an enquiry, the abandoned cart, the post-purchase, the win-back. Then we run the campaigns, written with AI in your voice and approved by a senior marketer, and report the revenue every one of them produced.

"Every enquiry that goes unanswered for a day and every cart that gets abandoned is money you already paid to earn. Email is how you keep it."

Rhys Nawodycz · Founder, Tell Media
Is this for me?

Your list is an asset. Is it earning anything?

If any of these sound familiar, you are leaving revenue in your own database.

01

Enquiries that go cold

Someone fills in the form, gets an auto-reply, and hears nothing else. A week later they have booked with whoever followed up.

02

Abandoned carts with no follow-up

Most people who add to cart leave. Without a sequence, nearly all of them stay gone, along with the ad spend that brought them.

03

A list you never email

Thousands of past customers and enquiries sitting in a spreadsheet or a platform, hearing from you once a year, if that.

What you get

Automations that run every day. Campaigns that sell. One revenue number.

Every program is scoped in your free audit, then run on a fixed monthly cadence with reporting on revenue, repeat customers and list growth.

Track 1

Automations

The sequences that work while you sleep.

  • Welcome and enquiry follow-up sequences that book the call
  • Abandoned cart and browse recovery for online stores
  • Post-purchase, review request and reorder sequences
  • Win-back sequences for customers who have gone quiet
  • SMS alongside email where it earns its place
Measured on revenue per automation
Track 2

Campaigns

Something worth opening, on a schedule.

  • Monthly campaign calendar built around your offers and seasons
  • Written with AI in your voice, approved by a senior marketer
  • Designed to look right on a phone, with one clear action
  • Segmented by what people bought, asked about or clicked
  • Subject lines and offers tested every month
Measured on campaign revenue and enquiries
Track 3

Foundation

A list that grows and gets delivered.

  • Klaviyo, Mailchimp or HubSpot set up or cleaned up
  • List growth from your site, your ads and your point of sale
  • Deliverability: domain authentication, list hygiene, sender reputation
  • Tracking tied to sales so every email reports revenue
  • Monthly report across automations and campaigns
Measured on list growth and revenue per subscriber
Want to know what your list could be worth?The free audit finds the three sequences that would bring back the most revenue first.
Book my free email audit
Results

What it looks like when it works.

Why Tell Media

Why not the agency with the bigger office?

Most retainers are built around the agency's process. This one is built around the number you care about.

Tell MediaTypical agency
What runsAutomations first, then campaignsA newsletter when someone remembers
What gets measuredRevenue, repeat customers and list growthOpen rate
Who writes itAI in your voice, approved by a senior marketerWhoever has time this week
What gets reportedEnquiries, calls, cost per lead, weeklyImpressions and activity, monthly PDF
Who does the workA senior marketer who makes the calls, with AI doing the heavy liftingAccount manager relaying to a junior team
ContractMonth to month, you keep everything we build6 to 12 month lock-in
PriceFixed scope and price agreed in writing in your growth planRate card, scope creep, surprise invoices
How it works

From first call to compounding results.

A fixed sequence, so you always know what we are doing and why.

Week 1

Audit

Your list, platform, automations and deliverability reviewed. The three sequences worth the most revenue identified.

Weeks 2–4

Automations

Welcome, enquiry follow-up, abandoned cart and post-purchase sequences written, designed and live. Tracking tied to sales.

Month 2

Campaigns

Monthly calendar agreed, segments built, first campaigns sent and tested.

Ongoing

Compound

Win-back and reorder sequences added, monthly tests, one report on revenue, repeat customers and list growth.

Your growth plan

Scoped to your platform and your list, not a rate card.

A trade business that needs enquiries followed up and an online store with 50,000 subscribers are different programs, so we do not quote off a menu. The free audit is where the plan takes shape.

You leave the audit with the three most valuable sequences, what they are worth and a clear scope. Whether you build them yourself or with us is your call.

  • Fixed monthly scope agreed in writing
  • Month to month, no lock-in contracts
  • Reporting on revenue, repeat customers and list growth
  • Your platform, list and content stay yours
  • Pairs with Google Ads, social and website programs

Book my free email audit

A great fit if you

  • Have a list of customers or enquiries you rarely email
  • Sell online and lose carts without a follow-up
  • Get enquiries that go cold before anyone calls back
  • Want a channel that does not depend on an ad auction

Not the right fit if you

  • Have no list and no way to build one yet
  • Want to email people who never agreed to hear from you
  • Want open rates reported but not revenue
  • Will not approve a monthly calendar
Questions

Straight answers before you call.

Which email platform do you use?
Klaviyo for ecommerce, and Mailchimp, HubSpot or ActiveCampaign for service businesses, depending on what you already have. We set it up or clean it up, and the account stays yours.
Do you write the emails?
Yes, all of them: the automations and the campaigns, produced with AI in your voice and approved by a senior marketer before anything is sent. You supply the offers and the occasional photo; we do the rest.
How often should I email my list?
Automations run on behaviour, so they send themselves. For campaigns, most businesses do well at two to four a month: enough to stay in mind, never so much that people leave. The cadence is agreed in your plan.
Does email work for a service business?
Yes, differently. For a builder, a clinic or a consultancy the money is in the enquiry follow-up and the reactivation of past customers, rather than the weekly newsletter.
What about spam and privacy laws?
We set everything up to comply with the Australian Spam Act and the Privacy Act: consent captured, unsubscribe on every message, authenticated sending domains. It also keeps you out of the junk folder.
What does it cost?
It depends on your platform, your list and how many automations and campaigns are involved, so the honest answer is a number built for you rather than a rate card. The free audit is where we work that out together, and you see the plan before you decide anything. No lock-in contracts.
Every channel. One plan.

Email feeding every other channel.

Your list becomes the audience for Meta and Google remarketing, the proof for your social and the data your AI brain learns from.

Google AdsGoogle AdsSearch · Shopping · YouTube
MetaMetaFacebook · Instagram
Microsoft AdsMicrosoft AdsBing · Copilot
TikTokTikTokTikTok Ads
AppleAppleSearch Ads · Maps
ChatGPTChatGPTOpenAI ads · AEO
YouTubeYouTubeVideo
InstagramInstagramSocial
FacebookFacebookSocial
LinkedInLinkedInB2B
Google MapsGoogle MapsLocal
GeminiGeminiAI answers

Platform names and marks belong to their owners and indicate the channels we work across, not an endorsement or partnership.

What people say about us

"Sometimes it's hard to believe an advertising company is going to come through on their promises. Tell Media has done an awesome job and we are generally now booked out."

Javen N. · CEO, Everlast Pools

"Rhys and the team have done amazing work with our website rankings and Facebook campaigns. We went from around 1,000 visitors per month to over 8,000 in a very short time."

A. McGibbon · Morrison Kleeman

"In an industry that is heavily regulated it's not easy to set up marketing that actually sells. Tell Media proved we are working with a very creative, forward-thinking team."

Michael V. · CEO, Valley Mayfair
Free growth plan

See what we'd change first

A senior marketer audits your site, rankings and ads, then walks you through a 90-day plan with costs and expected return. No obligation.

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