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Conversion rate optimisation · Landing pages · Checkout

More customers from the traffic you already have.

Conversion rate optimisation for Australian businesses: page-by-page improvement of your website, landing pages, forms and checkout, from real visitor data, so the traffic you are already paying for produces more enquiries and orders. Usually the cheapest growth available to a business that spends on ads.

Decisions from data, not opinionsTested, never guessedMeasured on enquiries and orders, not bounce rate
2×Average order value, nearly doubled
The Furniture Gallery
714%Lead growth
Everlast Pools
647%New customers
Morrison Kleeman

Free · no obligation · reply within one business day

Book your free conversion audit

A senior marketer goes through your site the way a customer does, on a phone, from an ad and from Google, then shows you the three changes that would turn more of the visitors you already pay for into enquiries or orders. Yours to keep.

No spam. We reply within one business day.

Book my free growth consultation
Where customers are lost

Three places most websites leak enquiries.

The first screenOffer

Five seconds to answer "is this for me, and why you?" Most pages answer neither.

The formFriction

Every field you do not need costs you enquiries. Every proof point you leave out costs more.

The checkoutTrust

Shipping, payment and delivery clarity decide whether a full cart becomes an order.

What it is

What is conversion rate optimisation?

Conversion rate optimisation, or CRO, is the work of turning a bigger share of your existing visitors into customers. If one in a hundred visitors enquires today and we make it two, you have doubled your enquiries without buying a single extra click. It is the lever most businesses never pull, because it is less visible than a new ad campaign and takes more discipline.

We start by watching: where visitors come from, what they do, where they stop and why. Then we fix the obvious, which is usually the headline, the offer, the form and the phone experience, and test the rest. AI reads the recordings, drafts the variations and runs the numbers. A senior marketer decides what to test, what the result means and what to do next. Every improvement compounds across every channel that sends traffic to the page.

"Doubling a conversion rate halves the cost of every customer you will ever buy. There is no ad campaign that can match that."

Rhys Nawodycz · Founder, Tell Media
Is this for me?

Traffic without customers is just a bill.

If any of these sound familiar, your website is wasting the visitors you pay for.

01

Plenty of visitors, few enquiries

Google Analytics shows thousands of visits a month and the phone barely rings. The page is not doing its job, and every ad dollar inherits the problem.

02

A form that nobody finishes

Eleven fields, no reason to fill them in, and a submit button below the fold on a phone. People start and give up.

03

A cart that gets abandoned

Shipping surprises, no guest checkout, slow pages and no follow-up. Most of the people who added to cart never came back.

What you get

Find the leaks. Fix the obvious. Test the rest.

Every program is scoped in your free audit, then run on a fixed monthly cadence with reporting on conversion rate, enquiries, orders and revenue per visitor.

Track 1

Diagnose

Know exactly where customers are lost.

  • Analytics and conversion tracking audited and fixed
  • Session recordings and heatmaps read by AI, reviewed by a human
  • Page-by-page funnel: where visitors stop and why
  • Phone experience tested on real devices
  • Competitor pages benchmarked for offer and proof
Measured on a prioritised list of fixes
Track 2

Fix

The obvious improvements, straight away.

  • Headlines and offers rewritten to the reason people arrived
  • Forms shortened and moved above the fold
  • Proof, reviews and guarantees placed where the decision is made
  • Speed, layout and mobile issues fixed
  • Checkout friction removed: guest checkout, shipping clarity, payment options
Measured on conversion rate lift
Track 3

Test

Compounding gains, month after month.

  • A/B tests on the pages with the most traffic and the most to gain
  • Landing pages built for each campaign and audience
  • Abandoned cart and enquiry follow-up sequences
  • Personalisation by source, location and device where it pays
  • Monthly report on conversion rate, enquiries and revenue per visitor
Measured on revenue per visitor
Want to know how many customers your site is losing?The free audit finds the three biggest leaks and what fixing them is worth.
Book my free conversion audit
Results

What it looks like when it works.

Why Tell Media

Why not the agency with the bigger office?

Most retainers are built around the agency's process. This one is built around the number you care about.

Tell MediaTypical agency
Where improvements come fromRecordings, data and testsOpinions and a redesign
What gets measuredEnquiries, orders and revenue per visitorBounce rate and time on page
ScopeOffer, copy, forms, checkout and the page after the clickButton colours
What gets reportedEnquiries, calls, cost per lead, weeklyImpressions and activity, monthly PDF
Who does the workA senior marketer who makes the calls, with AI doing the heavy liftingAccount manager relaying to a junior team
ContractMonth to month, you keep everything we build6 to 12 month lock-in
PriceFixed scope and price agreed in writing in your growth planRate card, scope creep, surprise invoices
How it works

From first call to compounding results.

A fixed sequence, so you always know what we are doing and why.

Week 1

Audit

Tracking fixed, recordings and funnels read, competitors benchmarked. A prioritised list of leaks and what each is worth.

Weeks 2–4

Fix the obvious

Headlines, offers, forms, proof, speed and mobile. The changes that do not need a test to justify.

Months 2–3

Test

A/B tests on the highest-traffic pages, campaign landing pages built, follow-up sequences live.

Ongoing

Compound

A test running at all times, monthly report on conversion rate, enquiries and revenue per visitor.

Your growth plan

Scoped to your site and your traffic, not a rate card.

A five-page service site and a 5,000-product store need different programs, so we do not quote off a menu. The free audit is where the plan takes shape.

You leave the audit with the three biggest leaks, what fixing them is worth and a clear scope. Whether you fix them yourself or with us is your call.

  • Fixed monthly scope agreed in writing
  • Month to month, no lock-in contracts
  • Reporting on conversion rate, enquiries and revenue per visitor
  • Every page and test result stays yours
  • Pairs with Google Ads, SEO and web design programs

Book my free conversion audit

A great fit if you

  • Already pay for traffic through ads, SEO or social
  • Have a site with visitors and too few enquiries or orders
  • Sell online and watch carts get abandoned
  • Want every channel to get cheaper at once

Not the right fit if you

  • Have almost no traffic yet and need it built first
  • Will not change the page because you like it the way it is
  • Cannot track an enquiry or a sale
  • Want a redesign for its own sake
Questions

Straight answers before you call.

How much traffic do I need for CRO to work?
Enough to measure a change, which for most sites is a few thousand visitors a month to the pages that matter. Below that we focus on the fixes that do not need a test to justify, and build the traffic alongside.
How quickly will I see results?
The obvious fixes usually lift conversion rate inside the first month. Testing compounds from there, with most clients seeing a meaningfully better cost per customer by month three.
Does CRO work for ecommerce?
Especially. Product pages, cart and checkout are where the biggest gains sit. The Furniture Gallery nearly doubled its average order value with this kind of work alongside SEO and ads.
Will you redesign my website?
Only if the audit says it is the fastest route. Most of the time the gains come from the offer, the copy, the form and the phone experience on the site you already have. If a rebuild is the right call, our web design program picks up from the same data.
Is this just A/B testing?
Testing is one part. The larger part is finding where customers are lost, fixing the obvious and making sure every channel sends people to a page built for them.
What does it cost?
It depends on the size of the site, the traffic and how much testing it can support, so the honest answer is a number built for you rather than a rate card. The free audit is where we work that out together, and you see the plan before you decide anything. No lock-in contracts.
Every channel. One plan.

Every channel converts better.

When the page improves, Google Ads, Meta, SEO, email and the AI answer engines all get cheaper at once, because they all land in the same place.

Google AdsGoogle AdsSearch · Shopping · YouTube
MetaMetaFacebook · Instagram
Microsoft AdsMicrosoft AdsBing · Copilot
TikTokTikTokTikTok Ads
AppleAppleSearch Ads · Maps
ChatGPTChatGPTOpenAI ads · AEO
YouTubeYouTubeVideo
InstagramInstagramSocial
FacebookFacebookSocial
LinkedInLinkedInB2B
Google MapsGoogle MapsLocal
GeminiGeminiAI answers

Platform names and marks belong to their owners and indicate the channels we work across, not an endorsement or partnership.

What people say about us

"Sometimes it's hard to believe an advertising company is going to come through on their promises. Tell Media has done an awesome job and we are generally now booked out."

Javen N. · CEO, Everlast Pools

"Rhys and the team have done amazing work with our website rankings and Facebook campaigns. We went from around 1,000 visitors per month to over 8,000 in a very short time."

A. McGibbon · Morrison Kleeman

"In an industry that is heavily regulated it's not easy to set up marketing that actually sells. Tell Media proved we are working with a very creative, forward-thinking team."

Michael V. · CEO, Valley Mayfair
Free growth plan

See what we'd change first

A senior marketer audits your site, rankings and ads, then walks you through a 90-day plan with costs and expected return. No obligation.

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